Job Description
We are urgently hiring a Part-Time IT Support Specialist to join our growing team in Orlando, Florida. If you are a tech-savvy problem solver looking for a flexible schedule and immediate opportunities, this is the perfect role for you. We value dedication and offer a dynamic environment where your skills will directly impact our workflow.
Key Highlights
- Immediate Start Date: Don't wait weeks for a response—join us now.
- Flexible Schedule: Tailor your hours to fit your lifestyle while maintaining high productivity.
- Competitive Compensation: Earn between $20 and $25 per hour based on experience.
- Professional Growth: Opportunity to work with cutting-edge technology and senior engineers.
Job Overview
As an IT Support Specialist, you will serve as the technical lifeline for our employees, resolving issues quickly to minimize downtime. You will work closely with our remote teams to ensure seamless communication and system functionality.
Responsibilities
- Provide tier-one technical support via phone, email, and in-person for hardware and software issues.
- Diagnose and troubleshoot network connectivity problems and printer malfunctions.
- Manage and update the inventory of computer equipment and peripherals.
- Assist in the setup and configuration of new workstations for incoming staff.
- Maintain accurate and detailed logs of all helpdesk tickets and resolutions.
- Collaborate with the senior IT team to implement security updates and patches.
- Conduct basic training sessions for employees on new software tools.
Qualifications
- High school diploma or equivalent (Associate’s degree in Computer Science or IT is preferred).
- Previous experience in IT support, help desk, or customer service is a strong plus.
- Strong working knowledge of Windows operating systems and MS Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Must be legally authorized to work in the United States.