Job Description
Urgent Hiring Opportunity! We are actively recruiting a IT Support Specialist to join our dynamic team in Wichita, Kansas. Our client is experiencing rapid growth and requires a dedicated professional to ensure their IT infrastructure runs smoothly.
This is a fantastic opportunity for someone looking for immediate employment with a stable, industry-leading organization. If you have a knack for problem-solving and enjoy helping others, we want to hear from you.
Responsibilities
- Provide tier-1 and tier-2 technical support for hardware and software issues.
- Diagnose and resolve network connectivity problems efficiently under tight deadlines.
- Manage user accounts, permissions, and security access protocols.
- Maintain and update the inventory of IT assets and equipment.
- Document all technical incidents and resolutions in the ticketing system.
- Collaborate with senior IT staff on system upgrades and maintenance.
Qualifications
- High school diploma or GED required; Associate degree in Computer Science or IT preferred.
- 1+ years of experience in help desk or technical support is a plus.
- Familiarity with Windows 10/11 and Microsoft Office Suite.
- Strong troubleshooting skills and logical thinking.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, urgent environment.