Job Description
We are urgently hiring a talented IT Support Specialist to join the innovative team at Nashville Tech Solutions. If you are looking for a role that offers weekly pay, career advancement, and a dynamic work environment, we want to hear from you.
Our company is committed to empowering our employees with the tools and resources they need to succeed. We are looking for a proactive problem-solver who can bridge the gap between technology and business needs. Don't miss this opportunity to secure your future in one of the fastest-growing tech hubs in the country.
Why Join Us?
- Weekly Paychecks: Get paid every Friday without the wait.
- Modern Culture: Work in a collaborative, fast-paced environment.
- Growth Opportunities: Clear pathways for professional development.
- Competitive Compensation: Salary range of $18.00 - $28.00 based on experience.
Responsibilities
- Provide exceptional technical support to internal employees via phone, email, and in-person troubleshooting.
- Diagnose and resolve hardware, software, and network connectivity issues efficiently.
- Manage and maintain the inventory of IT assets, ensuring accurate tracking and timely upgrades.
- Install, configure, and deploy new workstations and peripherals for new hires.
- Document all technical interactions and resolutions in the ticketing system to maintain a knowledge base.
- Collaborate with senior engineers to implement security patches and system updates.
- Conduct basic training sessions for staff on software usage and best practices.
Qualifications
- High school diploma or equivalent (Associate’s degree in Computer Science or related field is preferred).
- 1-3 years of professional experience in IT support or a related technical role.
- Familiarity with Microsoft Office Suite, Windows operating systems, and Active Directory.
- Strong analytical and problem-solving skills with a high attention to detail.
- Excellent verbal and written communication skills to interact with diverse teams.
- Ability to work independently and manage time effectively in a remote or hybrid setting.