Job Description
We are urgently hiring a skilled IT Support Specialist in San Francisco, CA. Join a leading technology firm dedicated to innovation and excellence. We understand the need for financial flexibility, which is why we offer competitive pay and daily pay options for eligible candidates. If you are looking for immediate employment with a modern, high-conversion environment, this is your chance to advance your career.
Why Join Us?
- Daily Pay: Get paid every day for your hard work.
- Modern Environment: Work with cutting-edge technology in the heart of SF.
- Growth Opportunities: Clear pathways for career advancement within the tech sector.
Don't miss this opportunity to secure a position that values your skills and offers the financial stability you need. Apply today!
Responsibilities
- Provide Tier 1 and Tier 2 technical support to internal employees via phone, email, and in-person.
- Troubleshoot hardware, software, and network connectivity issues efficiently and accurately.
- Manage and maintain the inventory of IT assets, including laptops, peripherals, and mobile devices.
- Install, configure, and patch operating systems and enterprise applications.
- Collaborate with the network engineering team to resolve complex infrastructure issues.
- Document all incidents, resolutions, and maintenance activities in the helpdesk ticketing system.
Qualifications
- Associate’s degree in Information Technology or equivalent work experience.
- CompTIA A+ certification is a strong plus.
- Proven experience in a Help Desk or IT Support role.
- Strong knowledge of Windows 10/11, Microsoft Office 365, and Active Directory.
- Excellent problem-solving skills and customer service orientation.
- Ability to work independently and manage multiple priorities in a fast-paced environment.