Job Description
We are actively seeking motivated individuals to join our team as an Entry Level Technical Support Specialist. This is an urgent hiring position based in San Antonio, TX, designed for those ready to start a rewarding career in Information Technology.
As part of our support team, you will be the first point of contact for technical inquiries, helping clients resolve issues and ensuring our technology infrastructure runs smoothly. We offer comprehensive training and a clear path for professional growth.
Key Highlights:
- Immediate Start: Join us quickly and start earning.
- Growth Opportunity: Mentorship from senior engineers.
- Modern Environment: Work in a collaborative tech hub in San Antonio.
Apply today to secure your spot in our growing team!
Responsibilities
- Diagnose and resolve hardware and software issues for end-users.
- Provide remote and on-site technical assistance via phone and chat.
- Log and manage technical support tickets in our CRM system.
- Install, configure, and maintain computer peripherals and software.
- Collaborate with the IT department to improve system performance.
- Document solutions and maintain a knowledge base for future reference.
Qualifications
- High school diploma or GED is required.
- Basic understanding of computer operating systems (Windows/Mac).
- Strong problem-solving skills and analytical thinking.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to obtain relevant IT certifications.