Job Description
We are currently hiring immediately for Entry Level Customer Service Representatives in Milwaukee, WI. Join a dynamic team where your growth matters. We offer comprehensive training and a clear path for advancement.
Why Join Us?
- Immediate Start: Begin your career within days.
- No Experience Necessary: We provide full paid training.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a professional and empathetic tone.
- Resolve customer issues and complaints efficiently while maintaining high satisfaction scores.
- Document all customer interactions and account details accurately in our CRM system.
- Collaborate with team leads to improve service processes and customer experience.
- Identify opportunities to upsell or cross-sell products based on customer needs.
- Stay updated on product knowledge and company policies through ongoing training.
Qualifications
- High School Diploma or GED equivalent.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to navigate multiple windows.
- Reliable internet connection and a quiet workspace for remote or hybrid roles.
- Ability to work in a fast-paced environment and meet daily performance targets.
- Willingness to learn and adapt to new technologies.