Job Description
Are you ready to kickstart your career in Louisville, KY? Horizon Customer Care is currently seeking motivated individuals to join our growing team as Entry Level Customer Service Representatives.
We are urgently hiring and offer a dynamic work environment where no experience is necessary. If you possess excellent communication skills and a desire to succeed, we want to hear from you immediately.
Why Join Us?
- Competitive hourly pay starting at $15/hr.
- Full-time employment with benefits.
- Comprehensive training provided.
- Career advancement opportunities.
Don't miss this opportunity to advance your professional future. Apply today!
Responsibilities
- Handle inbound and outbound customer inquiries professionally and efficiently.
- Resolve customer complaints and issues with a focus on customer satisfaction.
- Process orders, returns, and exchanges accurately.
- Update customer information in the CRM database.
- Collaborate with team members to meet daily and monthly performance goals.
- Provide accurate product and service information to clients.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer skills and typing proficiency.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced, high-volume setting.
- Previous customer service experience is a plus but not required.
- Must be willing to work flexible shifts including evenings and weekends.