Job Description
Are you ready to join a dynamic team and start a new career immediately? Apex Solutions Group is currently holding urgent hiring events for dedicated Customer Service Representatives in Raleigh, North Carolina. If you are looking for a job hiring now with immediate start dates, this is your opportunity.
We value hard work, integrity, and the ability to adapt quickly. As we scale our operations in the Carolinas, we are seeking individuals who are ready to hit the ground running and contribute to our success from day one.
Why Apply?
- Immediate Start: Onboard within 48 hours.
- Competitive Pay: $18 - $22 per hour based on experience.
- Benefits: Medical, dental, and vision coverage.
- Flexible Scheduling: Various shifts available.
Responsibilities
- Manage high-volume incoming calls and emails from clients in North Carolina and beyond.
- Resolve customer complaints, inquiries, and technical issues with a focus on customer satisfaction.
- Accurately document customer interactions and account information in our CRM system.
- Process orders, returns, and exchanges efficiently to ensure smooth operations.
- Collaborate with the internal team to improve service protocols and product knowledge.
- Maintain a professional and positive demeanor during high-pressure situations.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not required for top candidates.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to work in a fast-paced, remote or on-site environment.
- Must be authorized to work in the United States.