Job Description
Are you looking for immediate part-time jobs in Houston, TX? Houston Support Hub is hiring passionate Customer Support Specialists to join our growing team. We offer competitive pay, flexible scheduling, and the opportunity to work from home or in our downtown Houston office.
As a Part-Time Specialist, you will play a crucial role in ensuring our clients have seamless experiences. Whether assisting with technical inquiries or general support, your dedication will make a difference.
Why Apply?
- Immediate start available
- Flexible hours to fit your lifestyle
- Paid training provided
- $18 - $25/hour
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve technical issues and troubleshoot common software or hardware problems.
- Document customer interactions and solutions in our CRM database.
- Collaborate with the technical team to escalate complex issues.
- Maintain a high level of product knowledge to provide accurate information.
- Ensure customer satisfaction by following up on unresolved cases.
Qualifications
- High school diploma or equivalent; Associate degree preferred.
- Strong written and verbal communication skills.
- Basic computer proficiency and familiarity with web browsers.
- Ability to work independently with minimal supervision.
- Reliable internet connection (for remote roles).
- Previous customer service experience is a plus but not required.