Job Description
Join our dynamic team at Coastal Connect Solutions and make an immediate impact! We're seeking passionate Part-Time Customer Service Specialists to deliver exceptional experiences to our Virginia Beach clients. This flexible role offers competitive pay, a supportive environment, and the opportunity to grow with a forward-thinking company. Apply today and start your rewarding career journey tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve technical issues and provide product support using CRM systems
- Process transactions accurately and maintain detailed client records
- Collaborate with team members to ensure seamless service delivery
- Identify upselling opportunities to enhance customer satisfaction
- Adhere to company policies and data security protocols
- Participate in ongoing training to stay updated on products/services
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in retail or tech support
- Proficiency with Microsoft Office Suite and CRM software
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends and evenings
- Strong attention to detail and organizational abilities
- Positive attitude and passion for helping others
- Must pass background check and drug screening