Job Description
Immediate opening for part-time Patient Services Coordinator in Washington DC! Join our dynamic healthcare team at Capital Health Partners and make a real impact on patient experiences. This flexible role offers competitive compensation and the opportunity to work in a fast-paced, rewarding environment.
We're seeking a compassionate professional to manage patient intake, coordinate appointments, and ensure seamless service delivery. Perfect for students or career changers seeking work-life balance without compromising professional growth. Apply today to join our mission of delivering exceptional healthcare access to the DC community.
Responsibilities
- Manage patient intake, registration, and insurance verification processes
- Coordinate multi-specialty appointments and maintain complex scheduling systems
- Handle patient inquiries via phone, email, and in-person with exceptional service
- Maintain accurate electronic health records and documentation
- Collaborate with clinical teams to optimize patient flow and wait times
- Process billing documentation and ensure compliance with healthcare regulations
- Train new staff on patient service protocols and system usage
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years customer service or healthcare administration experience
- Proficiency with EHR systems (Epic or NextGen preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Basic knowledge of healthcare billing and insurance processes
- Flexibility to work evenings/weekends as needed
- Must pass background check and drug screening