Job Description
Are you looking for a flexible part-time job in Miami, FL that offers immediate start dates? Sunshine Tech Solutions is currently seeking a dedicated Customer Support Specialist to join our growing team.
We value our employees and offer a dynamic work environment where your skills can shine. If you are a problem-solver with a passion for helping others, we want to hear from you.
Responsibilities
- Provide exceptional customer service via email, chat, and phone channels.
- Resolve customer inquiries and technical issues in a timely manner.
- Document customer interactions and feedback accurately in the CRM system.
- Collaborate with the sales and technical teams to ensure customer satisfaction.
- Assist in troubleshooting software and hardware issues.
- Maintain a high level of professionalism during all interactions.
Qualifications
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Previous customer service experience is a plus.
- Strong communication skills, both verbal and written.
- Ability to work independently and manage time effectively.
- Familiarity with CRM software and basic computer skills.