Job Description
Immediate opening for part-time customer service specialists in Tucson! Join our dynamic team and provide exceptional support to clients while enjoying flexible scheduling. We're seeking energetic individuals to start within 72 hours. Competitive pay, comprehensive training, and a supportive work environment await you.
Southwest Solutions Group is a rapidly growing customer service leader committed to employee development. This role offers immediate hours and potential for growth into full-time positions based on performance.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Update and maintain accurate client information in CRM systems
- Collaborate with team members to resolve escalated cases
- Adhere to company protocols and service standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service or call center experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Reliable transportation to downtown Tucson location