Job Description
Join our dynamic team at Minneapolis Community Services and make an immediate impact in our vibrant community! We're seeking passionate individuals to deliver exceptional customer support while helping residents access vital resources. This part-time role offers flexible scheduling and the chance to develop valuable professional skills in a supportive environment. Perfect for students or career changers looking for meaningful work with rapid onboarding.
Responsibilities
- Provide in-person and phone assistance to community members regarding local services
- Process applications and documentation with attention to detail
- Maintain accurate client records in our CRM system
- Collaborate with cross-functional teams to resolve service inquiries
- Support community outreach events and informational workshops
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Strong communication and interpersonal skills
- Basic proficiency with Microsoft Office Suite
- Ability to work independently and as part of a team
- Empathetic approach to community service
- Flexible availability including weekend shifts
- Valid Minnesota driver's license preferred