Job Description
Join our dynamic team at Wichita Customer Solutions Inc. as a Part-Time Customer Service Specialist! We're urgently hiring motivated individuals to deliver exceptional client experiences in our fast-paced Wichita headquarters. This flexible role offers immediate start with competitive compensation and growth opportunities. If you thrive in customer-facing environments and want to make an impact, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and technical support issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and customer satisfaction targets
- Process orders and returns with precision
- Contribute to ongoing training initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficient with Microsoft Office and CRM software
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Strong attention to detail and time management
- Positive attitude under pressure
- Local Wichita residency required