Job Description
Join CityConnect Solutions and kickstart your career this week! We're seeking enthusiastic Part-Time Customer Service Specialists to join our dynamic Jacksonville team. Enjoy flexible hours, competitive pay, and a supportive work environment where your contributions matter. Perfect for students, professionals seeking supplemental income, or career changers. Training starts immediately – apply today!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently with empathy and professionalism
- Process transactions and maintain accurate records
- Collaborate with cross-functional teams to enhance service quality
- Identify opportunities for process improvements
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or retail experience
- Strong communication and problem-solving skills
- Proficient with CRM software and MS Office
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and team-oriented mindset