Job Description
URGENT HIRING: Join our dynamic team in Jacksonville, FL! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences to our growing client base. This flexible role offers competitive pay and immediate start opportunities. Perfect for students, professionals seeking supplemental income, or career changers. Enjoy a supportive environment with modern facilities and growth potential.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and efficiency
- Process orders, returns, and exchanges while maintaining accuracy
- Collaborate with team members to resolve escalated issues promptly
- Update customer records in CRM systems with detailed information
- Assist with inventory management and product demonstrations
- Contribute to continuous improvement of service protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience in fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Proficiency with Microsoft Office and CRM software
- Exceptional communication skills and active listening
- Ability to work flexible shifts including evenings and weekends
- Valid Florida driver's license (for occasional field support)