Job Description
Join our dynamic team at Cleveland Community Solutions and make an immediate impact! We're seeking a passionate Part-Time Customer Service Specialist to join our downtown office. This is a fantastic opportunity to gain valuable experience in a supportive environment while serving our diverse community. Perfect for students, career changers, or those seeking flexible hours. Apply today and start working as soon as next week!
Responsibilities
- Provide exceptional in-person and phone customer support to community members
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve service inquiries
- Assist with community outreach events and promotional activities
- Maintain organized and welcoming front-desk environment
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced setting
- Basic proficiency with Microsoft Office Suite
- Flexibility to work evenings and weekends (20-25 hours/week)
- Positive attitude and problem-solving mindset