Job Description
IndyTech Solutions is expanding our team and is hiring immediately for Part-Time Customer Service Representatives in Indianapolis, IN. If you are looking for a flexible schedule, competitive pay, and a chance to make a real impact, we want to hear from you.
As a key member of our support team, you will be the voice of our brand, helping clients resolve their technical and service issues efficiently. We pride ourselves on a modern, inclusive workplace that values every employee's contribution.
Why Join Us?
- Immediate Start: Don't wait—begin earning today.
- Flexible Scheduling: Choose shifts that fit your life.
- Growth Opportunities: Potential for full-time advancement.
We are looking for self-motivated individuals who can thrive in a fast-paced environment.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and empathy.
- Resolve technical issues and answer questions regarding our products and services.
- Log customer interactions and feedback into the CRM system accurately.
- Collaborate with the internal team to develop solutions for complex customer problems.
- Maintain a high level of product knowledge to assist customers effectively.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or support experience is preferred but not required.
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Office, email, and web navigation).
- Ability to work independently and manage time effectively.
- Reliable internet connection if working remotely.