Job Description
Join our dynamic team at TechSolutions Inc. and kickstart your career in IT! We're seeking motivated Junior IT Support Specialists to join our Philadelphia-based team immediately. This is a fantastic opportunity to gain hands-on experience in a fast-paced environment while supporting cutting-edge technology initiatives. Enjoy comprehensive training, mentorship from industry experts, and a collaborative culture that values innovation and growth. Start this week and become part of a company that invests in its people!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with onboarding new employees and setup of workstations
- Document and track IT incidents using ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct routine system maintenance and updates
- Deliver user training on company software and tools
- Maintain inventory of IT assets and equipment
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer service experience preferred
- CompTIA A+ certification or equivalent knowledge
- Valid driver's license for occasional site visits