Job Description
Immediate opening for motivated entry-level professionals in Chicago! Join TechFlow Solutions as an IT Support Specialist and launch your career in technology. We're seeking passionate individuals ready to learn and grow in a dynamic environment. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts. Apply today – this position won't wait!
Responsibilities
- Provide first-level technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document IT incidents and maintenance activities
- Collaborate with senior team on network security protocols
- Assist with user account management and access controls
- Support office equipment maintenance and setup
- Participate in cross-departmental IT projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- Ability to troubleshoot hardware/software issues methodically
- Quick learner with adaptability to new technologies
- Valid driver's license and reliable transportation
- CompTIA A+ certification preferred (not required)