Job Description
Apex Tech Solutions is seeking a dedicated IT Support Specialist to join our elite team in Los Angeles. If you are looking for a night shift job that starts immediately and offers competitive pay, this is your chance to advance your career in a high-impact technical role.
As a Night Shift IT Specialist, you will be the guardian of our 24/7 infrastructure. You will ensure business continuity by proactively monitoring systems and resolving technical issues that arise during off-hours. This is a critical position for a professional who thrives in a quiet environment and enjoys solving complex technical puzzles.
Responsibilities
- Provide 24/7 technical support and troubleshooting for hardware, software, and network issues.
- Monitor server health, performance metrics, and alert systems to ensure maximum uptime.
- Manage and prioritize incoming support tickets within established SLAs.
- Perform routine system backups, updates, and security patches during low-traffic windows.
- Collaborate with the day-shift team to document solutions and transfer knowledge.
- Ensure all hardware inventory is accounted for and maintained in the server room.
Qualifications
- Minimum of 2 years of professional experience in IT Support or a Help Desk environment.
- Strong working knowledge of Windows, macOS, and Linux operating systems.
- Experience with remote access tools (TeamViewer, AnyDesk) and ticketing systems.
- Must be available to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Excellent problem-solving skills and the ability to work independently with minimal supervision.
- CompTIA A+ or Network+ certification is highly preferred.