Job Description
Are you a problem-solver with a passion for technology?
We are seeking a IT Support Specialist to join our dynamic team in Wichita, KS. This is an immediate hire position for a dedicated professional who thrives in a fast-paced environment and wants to make an immediate impact. If you have a knack for troubleshooting and a customer-first mindset, we want to hear from you.
Why Join Us?
- Immediate Start: Onboard and begin contributing from Day 1.
- Competitive Pay: Earn between $55k and $75k depending on experience.
- Growth Opportunities: Clear pathways for career advancement within a growing tech firm.
Responsibilities
- Provide tier-2 technical support to end-users via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Manage and maintain the organization's inventory of IT assets and equipment.
- Install, configure, and troubleshoot operating systems (Windows and macOS).
- Respond to helpdesk tickets in a timely and professional manner.
- Collaborate with the IT team to implement new technologies and security protocols.
Qualifications
- Associate degree or certificate in IT, Computer Science, or related field.
- CompTIA A+ Certification is highly preferred.
- 1-3 years of experience in IT support or helpdesk environments.
- Strong knowledge of Active Directory, Microsoft Office Suite, and basic networking.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple priorities.