Job Description
Join our dynamic team in Columbus, Ohio and get paid weekly! Express Staffing Solutions is urgently hiring motivated Customer Service Representatives to join our growing team. If you're a people person with strong communication skills and ready for immediate employment, this is your opportunity to start earning right away. Enjoy competitive hourly pay, comprehensive benefits, and a supportive work environment.
Why Work With Us?
- Weekly direct deposit paychecks
- Comprehensive health benefits (Day 1)
- Clear career advancement path
- Modern downtown Columbus office
- Free parking and transit reimbursement
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing and account issues efficiently
- Document interactions in CRM system accurately
- Meet daily performance metrics and quality standards
- Collaborate with team to improve service processes
- Participate in ongoing training programs
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service experience
- Strong verbal and written communication skills
- Proficient with Microsoft Office and CRM tools
- Ability to work flexible hours including weekends
- Problem-solving and multitasking abilities
- Positive attitude and team player mentality
- Background check and drug screen required