Job Description
Immediate opening for IT Support Specialist in Atlanta! Join our dynamic team and start your career within 48 hours. We're seeking a tech-savvy professional to deliver exceptional IT support to our Fortune 500 client base. Enjoy competitive pay, comprehensive benefits, and a modern downtown workspace. Don't miss this urgent opportunity to accelerate your career!
Responsibilities
- Provide Tier 2-3 technical support for hardware/software issues
- Manage Active Directory and Office 365 environments
- Deploy and maintain Windows/macOS workstations
- Collaborate with cybersecurity team on incident response
- Create documentation for SOPs and troubleshooting guides
- Support cloud infrastructure (Azure/AWS) deployments
- Train end-users on new technologies
Qualifications
- 3+ years in enterprise IT support role
- CompTIA Network+ or equivalent certification
- Expert knowledge of Windows/macOS systems
- Active Directory and Group Policy experience
- Strong Azure/AWS fundamentals
- Excellent troubleshooting and communication skills
- Ability to work flexible hours for critical incidents