Job Description
Join our dynamic team at TechSolutions Inc. as an entry-level IT Support Specialist! We're seeking motivated individuals ready to kickstart their tech careers in Houston's thriving tech hub. This role offers hands-on experience with cutting-edge systems while providing essential support to our clients. Enjoy competitive compensation, comprehensive training, and growth opportunities in a collaborative environment.
Why Join Us?
- Immediate start with paid training
- Health insurance and 401(k) matching
- Clear career advancement path
- Innovative workspace in downtown Houston
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document incidents and solutions using ticketing systems
- Collaborate with senior engineers on complex problems
- Conduct periodic system audits and maintenance
- Train end-users on new technologies
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 30 lbs for equipment handling