Job Description
Join Albuquerque Solutions Group immediately as a Customer Service Representative! We're hiring motivated individuals to deliver exceptional support to our growing client base. This temporary role offers competitive pay, flexible scheduling, and potential for long-term opportunities. If you're a people person with strong communication skills, apply today and start working within 48 hours!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service protocols
- Meet daily performance metrics for call resolution
- Participate in ongoing product training sessions
- Maintain positive brand representation in all communications
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency with Microsoft Office and CRM software
- Strong typing skills (40+ WPM)
- Excellent verbal and written communication abilities
- Ability to work flexible shifts including weekends
- Must pass background check and drug screening
- Bilingual English/Spanish highly desirable