Job Description
Join our dynamic team in Tampa with no experience required! We're seeking motivated individuals ready to launch their careers in customer service. Full training provided, flexible schedules, and growth opportunities within a supportive environment.
As an industry leader in customer solutions, we value fresh perspectives and dedication. Enjoy competitive pay, comprehensive benefits, and a modern workspace in downtown Tampa. Immediate openings available – start your career journey today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic account issues and escalate complex cases
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development sessions
- Support cross-departmental projects as assigned
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Basic computer literacy and typing ability
- Ability to work flexible shifts (including weekends)
- Willingness to learn new technologies and processes
- Reliable transportation to downtown Tampa location
- Passion for helping others and problem-solving
- No prior experience necessary – training provided!