Job Description
Join our dynamic team at Texas Support Solutions! We're seeking enthusiastic individuals to kickstart their careers in customer service. No experience necessary - we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. Perfect for recent graduates or career changers looking to enter the workforce immediately.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for response time
- Participate in ongoing training sessions
- Maintain positive brand image through professional communication
Qualifications
- High school diploma or equivalent (required)
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Customer-focused mindset with empathy
- No prior experience necessary
- Must be authorized to work in the US
- Reliable transportation to Austin office