Job Description
Join our dynamic team at Coastal Solutions Group as an Entry-Level Customer Service Specialist! We're hiring immediately for motivated individuals with no prior experience – just a passion for helping others and a desire to grow. Enjoy competitive pay, comprehensive training, and a supportive environment in the heart of Virginia Beach. Perfect for recent graduates or career changers looking to launch their professional journey. Apply today and start your new tomorrow!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and service standards
- Continuously improve product knowledge through training
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and customer-first mindset
- Ability to work in a fast-paced environment
- Reliable transportation to our Virginia Beach location