Job Description
Join Tampa Bay Solutions immediately as a Customer Service Representative! We're seeking dynamic individuals to deliver exceptional support experiences. This full-time role offers competitive pay, comprehensive benefits, and a fast-paced environment where your skills directly impact our clients' success. Start your career today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and process orders efficiently
- Document interactions in CRM system with 100% accuracy
- Collaborate with team to improve service quality
- Meet/exceed monthly performance metrics
- Participate in ongoing product training
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service experience
- Strong problem-solving and communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in high-volume environment
- Positive attitude and team-oriented mindset