Job Description
Join TechCorp Solutions and kickstart your IT career immediately! We're seeking motivated Entry Level IT Support Specialists to join our dynamic Jacksonville team this week. No prior experience required – we provide comprehensive training to launch your professional journey. Enjoy competitive pay, full benefits, and a collaborative environment where your growth is our priority.
As a cornerstone of our operations, you'll ensure seamless technology experiences for our clients while developing in-demand skills. This is your chance to build a foundation in network administration, cybersecurity, and system maintenance with industry leaders.
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and remote assistance
- Install, configure, and troubleshoot Windows/macOS operating systems and peripherals
- Document support tickets and maintain accurate knowledge base entries
- Assist with network infrastructure monitoring and basic cybersecurity protocols
- Collaborate with senior technicians on complex system upgrades
- Conduct user training on new software implementations
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) a plus
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving skills and customer service orientation
- Ability to learn quickly in a fast-paced technical environment
- Excellent written and verbal communication skills
- Valid driver's license for occasional on-site support
- Pass background check and pre-employment drug screen