Job Description
Join our dynamic team as an Entry-Level IT Support Specialist! TechSolutions Inc. is urgently hiring passionate tech enthusiasts to launch their careers in Columbus, OH. We're a fast-growing tech firm committed to innovation and employee growth. This role offers hands-on experience with cutting-edge systems while providing exceptional service to our clients. If you're eager to learn, solve problems, and build a foundation in IT, we want to hear from you!
Responsibilities
- Provide technical support and troubleshooting for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document IT processes and maintain accurate service records
- Collaborate with senior technicians on complex system deployments
- Assist with cybersecurity best practices implementation
- Train end-users on new technology solutions
- Monitor system performance and address security vulnerabilities
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service orientation with patience and empathy
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required
- Valid Ohio driver's license for occasional site visits