Job Description
Launch your tech career in Nashville's booming startup ecosystem! TechNash Solutions is seeking motivated entry-level IT Support Specialists to join our dynamic team immediately. This is your chance to gain hands-on experience with cutting-edge technologies while working in Music City's vibrant tech hub. No experience required – we provide comprehensive training to transform your passion into expertise.
As a key member of our IT support team, you'll help maintain our clients' digital infrastructure while building foundational skills in cybersecurity, networking, and cloud technologies. Our collaborative environment fosters growth through mentorship and real-world project exposure. If you're ready to hit the ground running in a role that values innovation and professional development, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and create knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on IT infrastructure projects
- Train end-users on new software and system updates
- Monitor system performance and troubleshoot technical incidents
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer hardware and operating systems
- Customer service orientation with excellent communication skills
- Ability to learn new technologies quickly and adapt to changing priorities
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license for occasional client site visits
- Passion for technology and problem-solving
- Authorized to work in the United States without sponsorship