Job Description
Are you ready to launch your career in the fast-paced world of Information Technology? TechNova Solutions is currently seeking motivated, entry-level candidates for our IT Support Specialist role in San Antonio, Texas. We offer a comprehensive training program and the opportunity to work with cutting-edge technology.
Why Join Us?
- Immediate start available for the right candidates.
- Competitive salary and comprehensive benefits package.
- Clear career path from Entry Level to Senior Engineering.
We are looking for individuals who are eager to learn and grow. If you have a passion for technology and a desire to help others, we want to hear from you.
Responsibilities
- Provide Tier 1 technical support to internal staff via phone and email.
- Diagnose and resolve basic hardware and software issues.
- Assist in the setup and configuration of new workstations and peripherals.
- Maintain accurate records of technical issues and resolutions in the ticketing system.
- Collaborate with senior IT staff to implement system upgrades and patches.
Qualifications
- High School Diploma or GED required; Bachelor's degree in Computer Science preferred but not mandatory.
- Basic understanding of computer hardware, operating systems (Windows, macOS), and networking concepts.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Must be authorized to work in the United States.