Job Description
Join our dynamic team at TechFlow Memphis and launch your tech career! We're urgently hiring motivated entry-level professionals to provide critical IT support to our growing client base. This is your chance to gain hands-on experience with cutting-edge systems while working in Memphis's thriving tech hub. Enjoy competitive pay, comprehensive training, and clear career progression paths. Don't miss this urgent opportunity to build your future in IT!
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex system deployments
- Conduct user training on new technologies and processes
- Monitor network performance and security protocols
- Assist with asset management and inventory tracking
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required
- Valid driver's license for occasional on-site visits