Job Description
Ready to launch your tech career? TechNova Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Oklahoma City. This immediate-start opportunity offers hands-on experience with cutting-edge technology while supporting our clients' digital transformation. Enjoy competitive compensation, comprehensive training, and a collaborative environment where your growth is prioritized. Join us this week and build a foundation for long-term success in the IT industry!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist users with system installations, configurations, and troubleshooting
- Document all IT incidents and resolutions in ticketing systems
- Collaborate with senior technicians on complex problem-solving
- Conduct regular system audits and preventive maintenance
- Train end-users on new technologies and best practices
- Support cybersecurity initiatives and compliance protocols
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Basic knowledge of Windows OS, networking, and cloud platforms
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to learn new technologies quickly
- CompTIA A+ certification or equivalent experience a plus
- Must be available to start immediately this week