Job Description
Join TechNova Solutions Inc. as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals ready to begin their professional journey this week. You'll work in our fast-paced Los Angeles office, providing essential technical support to our growing team. This hands-on role offers comprehensive training and mentorship to develop your skills in network administration, system troubleshooting, and cybersecurity fundamentals. Enjoy competitive benefits, flexible scheduling options, and a collaborative environment where innovation thrives. Perfect for recent graduates or career changers with passion for technology!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with workstation setup, configuration, and maintenance
- Document technical procedures and maintain accurate service records
- Collaborate with senior IT staff on system upgrades and security protocols
- Train end-users on new technologies and best practices
- Monitor system performance and identify potential vulnerabilities
- Support cloud-based applications and remote access solutions
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required
- Valid driver's license and reliable transportation
- Must be available to start within 7 days