Job Description
Launch your tech career this week with TechStart Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic Jacksonville team. This immediate-start position offers hands-on experience in enterprise systems, cybersecurity protocols, and client support. Join a company that invests in talent and provides clear pathways to advancement. If you're ready to transform your passion for technology into a professional journey, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware/software systems
- Install, configure, and maintain desktop/laptop infrastructure
- Document IT processes and maintain service desk tickets
- Assist with network security monitoring and incident response
- Train end-users on software applications and best practices
- Collaborate with senior engineers on complex troubleshooting
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to lift 25lbs for equipment maintenance