Job Description
Join TechNova Solutions' dynamic team as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals in Denver to provide critical technical support to our growing client base. This is your gateway to a rewarding career in information technology with hands-on experience in cutting-edge environments. Enjoy competitive compensation, comprehensive benefits, and a collaborative workplace culture that values innovation and growth.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install, configure, and maintain computer systems and networks
- Provide exceptional remote and on-site technical support
- Document troubleshooting processes and maintain knowledge base
- Collaborate with senior engineers on infrastructure projects
- Implement cybersecurity best practices for client systems
Qualifications
- High school diploma or equivalent; technical certifications a plus
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and adaptability
- Willingness to learn new technologies quickly