Job Description
Join our dynamic team as an Entry-Level Customer Support Specialist in San Jose! We're urgently hiring motivated individuals no experience necessary to deliver exceptional service. Enjoy comprehensive training, career growth opportunities, and a supportive environment. Perfect for recent graduates or career changers looking to start in tech!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions using CRM systems
- Collaborate with technical teams to troubleshoot issues
- Maintain customer satisfaction metrics
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Problem-solving mindset
- Ability to work flexible hours
- Positive attitude and eagerness to learn