Job Description
Immediate openings for motivated individuals with no prior experience! Join our dynamic team as a Customer Service Specialist and kickstart your career in Georgia's thriving business hub. We provide comprehensive paid training and a supportive environment designed for growth. Enjoy competitive pay, flexible scheduling options, and opportunities for advancement within 6 months. Perfect for recent graduates, career changers, or anyone seeking a stable entry point into professional services.
Why join us?
- Industry-leading onboarding program
- Health benefits and retirement plans
- Recognition programs for top performers
- Modern downtown Atlanta office with wellness amenities
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics (call volume, resolution rates)
- Participate in weekly skill development sessions
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication skills and positive attitude
- Basic computer proficiency (typing, internet navigation)
- Ability to work in a fast-paced team environment
- Reliable transportation to our downtown office
- Must pass background check and drug screening
- Openness to learning new technologies and processes