Job Description
Join our dynamic team at Heartland Solutions Group and kickstart your career with no prior experience required! We're immediately hiring enthusiastic individuals for our customer service division in Kansas City, MO. Enjoy comprehensive training, flexible scheduling, and a supportive environment where your growth is our priority. If you're a motivated team player ready to learn new skills while helping others, this is your perfect entry point into the professional world.
Responsibilities
- Provide exceptional customer support via phone, email, and chat channels
- Process orders, resolve inquiries, and troubleshoot issues efficiently
- Collaborate with team members to ensure seamless service delivery
- Document interactions accurately in our CRM system
- Participate in ongoing training programs to enhance product knowledge
- Contribute to process improvement initiatives
- Maintain positive brand representation in all customer interactions
Qualifications
- High school diploma or equivalent (GED)
- 18+ years of age
- Basic computer proficiency and typing skills
- Strong verbal communication abilities
- Willingness to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Ability to stand/walk for extended periods (if required)
- Pass background check and drug screening