Job Description
Start your career this week with Detroit Opportunity Group! We're seeking enthusiastic individuals for our entry-level Customer Service Specialist role. No experience required – we provide comprehensive training to help you succeed. Join our dynamic team in the heart of Detroit and build valuable skills while making a positive impact on our community.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Maintain accurate customer records in our CRM system
- Collaborate with team members to improve service quality
- Participate in ongoing training and development programs
- Support marketing initiatives through customer outreach
Qualifications
- No prior experience necessary
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and team-oriented mindset
- Reliable transportation to our downtown Detroit location
- Must be available for immediate start this week