Job Description
Launch your career with CityCare Solutions! We're seeking passionate Entry Level Customer Service Representatives to join our dynamic Oklahoma City team immediately. No experience required – we provide comprehensive training to help you thrive in a fast-paced environment. Enjoy competitive pay, growth opportunities, and a supportive culture where your voice matters.
What We Offer:
- Competitive hourly wage + performance bonuses
- Full benefits package (medical/dental/vision)
- Paid training and career development programs
- Modern downtown office with flexible scheduling
Responsibilities
- Handle inbound customer inquiries via phone/email/chat
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with teams to improve customer experiences
- Meet performance metrics (response time, satisfaction scores)
- Participate in ongoing training sessions
- Identify trends and suggest process improvements
Qualifications
- High school diploma or equivalent required
- Exceptional communication skills (verbal/written)
- Strong problem-solving abilities and patience
- Basic computer proficiency (MS Office, CRM software)
- Ability to multitask in fast-paced settings
- Positive attitude and willingness to learn
- Reliable transportation to downtown office