Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! We're hiring immediately for motivated individuals with no prior experience. Enjoy comprehensive paid training, flexible scheduling options, and career growth opportunities in a supportive environment. Perfect for recent graduates or career changers seeking to build professional skills in Louisville's thriving business district.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve basic billing and account issues using our CRM system
- Document all interactions accurately in our customer database
- Collaborate with team members to ensure consistent service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training sessions to enhance product knowledge
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer literacy (email, data entry)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced team environment
- Must pass background check