Job Description
Join our dynamic team in Jacksonville as an Entry-Level Customer Service Associate! No experience is required – we provide comprehensive training to launch your career. This immediate opening offers a supportive environment with growth opportunities, competitive pay, and benefits. If you're a motivated communicator eager to learn, apply today and start your professional journey tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates accurately
- Collaborate with team members to resolve escalated issues
- Maintain detailed records of customer interactions
- Adhere to company policies and service standards
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Basic computer proficiency and typing ability
- Positive attitude and strong work ethic
- Ability to work flexible shifts including weekends
- No prior experience required – training provided
- Must pass background check and drug screen