Job Description
Join a Dynamic Team in Oklahoma City!
We are seeking motivated individuals to join our expanding customer service team. This is an entry-level position that requires no prior experience. We believe in growing talent from within and offer comprehensive training to set you up for success. If you are a great communicator looking for a stable career with growth potential, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr)
- Comprehensive paid training program
- Health, dental, and vision insurance
- Advancement opportunities within the company
- Supportive and collaborative work environment
Role Overview:
As a Customer Service Representative, you will serve as the primary point of contact for our clients, ensuring their inquiries are handled with professionalism and efficiency.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat in a professional and courteous manner.
- Resolve customer issues and complaints by identifying the root cause and providing effective solutions.
- Accurately document customer interactions and account information in our CRM database.
- Assist in the onboarding process for new clients by explaining company policies and procedures.
- Collaborate with the sales and technical support teams to ensure a seamless customer experience.
- Participate in ongoing training sessions to improve product knowledge and service skills.
Qualifications
- High school diploma or GED is required.
- Excellent verbal and written communication skills.
- Basic computer literacy and typing speed (35+ wpm).
- A positive attitude and a genuine desire to help others.
- Ability to work flexible shifts, including evenings and weekends.
- Reliable internet connection (if remote work is available).