Job Description
Are you a people person looking for a job that starts immediately? Apex Solutions is seeking a dedicated Customer Service Representative to join our high-performing team in Fresno, CA. We offer a dynamic work environment, competitive pay, and the chance to make a real impact every day.
In this role, you will be the face of our brand, ensuring every customer interaction is positive, efficient, and memorable. If you thrive in a fast-paced setting and want to advance your career without the wait, apply today!
What We Offer:
- Immediate Start: Onboarding and training begin ASAP.
- Hourly Rate: $18.00 - $22.00 based on experience.
- Benefits: Health, dental, and vision insurance after 90 days.
Responsibilities
- Manage a high volume of incoming and outgoing customer calls with a focus on speed and accuracy.
- Resolve customer inquiries, complaints, and technical issues using sound judgment and empathy.
- Process orders, returns, and account updates accurately via our CRM system.
- Maintain a positive and professional demeanor during high-pressure situations.
- Document all customer interactions and feedback in our internal database.
- Collaborate with the sales and technical support teams to ensure seamless service delivery.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Minimum of 1 year of experience in customer service or call center operations.
- Excellent verbal communication and active listening skills.
- Proficiency with Microsoft Office Suite and computer navigation.
- Ability to work flexible shifts, including evenings and weekends.