Job Description
Join a team that values your time and rewards your hard work immediately. Horizon Logistics is expanding our operations in Wichita, KS, and we are looking for dedicated professionals to join our support team. We are known for our fast-paced environment, competitive benefits, and most importantly, our commitment to weekly paychecks. If you are looking for a job where you can see your earnings every Friday, this is the opportunity for you.
We offer immediate start dates for qualified candidates. Our onboarding process is streamlined to get you working and earning as quickly as possible. You will be the face of our commitment to excellence, handling logistics coordination and customer relations with a premium standard of service.
We offer immediate start dates for qualified candidates. Our onboarding process is streamlined to get you working and earning as quickly as possible. You will be the face of our commitment to excellence, handling logistics coordination and customer relations with a premium standard of service.
Responsibilities
- Manage and respond to incoming customer inquiries regarding shipments and orders in a timely and professional manner.
- Coordinate logistics schedules and communicate with drivers and warehouse staff to ensure timely delivery.
- Update and maintain accurate records in the CRM system regarding client status and shipping details.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Assist in the preparation of shipping documentation, including bills of lading and invoices.
- Collaborate with the sales team to provide accurate delivery estimates to prospective clients.
- Monitor inventory levels and assist in the reporting of supply chain metrics.
Qualifications
- High School Diploma or GED required; associate degree preferred.
- Previous experience in customer service, logistics, or supply chain operations is a plus.
- Strong verbal and written communication skills with the ability to interact professionally with diverse clients.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and CRM software.
- Ability to work independently and manage time effectively in a fast-paced setting.
- Reliable transportation is required for on-site duties.